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Privacy Policy


(A) H2MIRACLEWATER.COM, a trading brand of Hilarion FZE, provides a range of e-commerce Services to customers.

(B) H2MIRACLEWATER.COM wishes to provide and the Customer wishes to purchase the e-commerce products under the terms and conditions of this Agreement.

H2MIRACLEWATER.COM respects your privacy and collects and otherwise process your personal data in full compliance with the data protection laws and regulations of the United Arab Emirates (UAE).

This document explains what kind of information Hilarion FZE and its subsidiaries and affiliates (collectively, “H2 Miracle Water”) collects and stores, including personal data (i.e. data that can be reasonably linked to a specific individual or household) in connection with the operation of the and sub-domains (each, a “Site”) and hydrogen rich bottles and other devices, products and services from H2 Miracle Water (collectively, “H2 Miracle Water Products”).H2 Miracle Water Products include our mobile and web applications. Please note that this Privacy policy may change from time to time. We will provide notice of any changes on the website or by contacting you.

By using H2MIRACLEWATER.COM products and services, you agree to allow us to collect and process information as described below.


H2MIRACLEWATER.COM collects in several ways certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. This information is used to provide users with H2MIRACLEWATER.COM Products and services, to allow us to understand how visitors navigate our Site, and to provide information and advertising that is relevant to your interests. The anonymous data collected by H2MIRACLEWATER.COM website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on H2MIRACLEWATER.COM website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to H2MIRACLEWATER.COM, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.

H2MIRACLEWATER.COM does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use H2MIRACLEWATER.COM website or services, and H2MIRACLEWATER.COM requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, H2MIRACLEWATER.COM does not knowingly distribute personal information regarding minors under the age of 18.


When you sign up to our Sites and set up H2MIRACLEWATER.COM Products we may request that you provide personal data e.g. name, address, phone number, email address, gender and any other information necessary to provide you with H2MIRACLEWATER.COM Products and services.


If you have H2MIRACLEWATER.COM product or other device, we record adjustments you make to the H2 Miracle Water Product through the website or mobile application to learn your desired water quality levels in different situations.

In order to improve your experience over time and help troubleshoot any problems that you may encounter with H2MIRACLEWATER.COM Products, we record technical information such as sensor and filter status. Every time yourH2MIRACLEWATER.COM  Product turns on and off, H2MIRACLEWATER.COM records the time and duration during which your device was on in order to offer you features such as usage history.


When you use H2MIRACLEWATER.COM mobile application, we may collect and record your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), your device name, your email address (if you have connected to Facebook or Google+), and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends. Similarly, we routinely record log entries (including information such as your IP address) and technical information (such as your browser type and version) when your browser, or H2MIRACLEWATER.COM Product contacts our servers. These log files are used for troubleshooting and are stored on our servers.

Like many websites, we and our third party partners analyze log file information and other data collected through cookies, web beacons, and other tracking technology, to collect information about your browsing behavior when you visit our website, including for example, your browser type, domains, page views, IP address, referring/exit pages, information about how you interact with H2MIRACLEWATER.COM webpages and with third party links, traffic and usage trends on the service, etc. We use session cookies to keep you logged in while you use features of our web application; these disappear after you close your browser. We also use persistent cookies, which stay in your browser and allow us to recognize you when you return to the Site. We use this to remember your information so you will not have to re-enter it, to better understand how you use our website, to diagnose and fix technology problems, and otherwise enhance our services. In some of our email messages, we use a “click-through URL” linked to content on the Site. We track this click-through data to help us measure the effectiveness of our customer communications. We also use third party analytics tools (including Google Analytics) to assist us with analyzing and improving our service. Most Internet browsers automatically accept cookies, but you may be able to change the settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you set your browser to reject cookies, parts of our Site may not work for you. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.


As discussed above, because we track website usage information through the use of cookies for analytic and internal purposes only, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of cookie information for these purposes. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device to delete and disable cookies and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit

We permit third party advertising partners to use cookies and other technology to collect information about your browsing activities over time and across different websites when you use our Site. For example, we use advertising services provided by third party ad partners, such as Google Display Network and AdRoll, to market our services to you on other websites. Through a process called “retargeting,” each service places a cookie on your browser when you visit our Site so that they can identify you and serve you ads on other sites around the web based on your browsing activity. To avoid tracking by these third party ad partners, you can change your browser settings to reject cookies or to notify you when cookies are set and you could select the Do Not Track option on your browser, though we have no control over and cannot confirm whether these third party advertising partners honor the Do Not Track browser signal. Additionally, many advertising companies are members of the NAI or DAA and/or provide opt-outs on those industry pages at or


Some H2MIRACLEWATER.COM Products may allow you to invite other people, such as friends or family, to share access to your content. We will ask you for that person’s email address and automatically send an email invitation on your behalf.  H2MIRACLEWATER.COM stores this information to send this email, to register your friend if your invitation is accepted and to track the success of our invitation services. You may save, and may choose to share certain content like video clips, live video streams, images, captions and comments for other people to access using the Services.  We will collect and store information that will allow us to save or share your content as directed by you through the Services.


H2MIRACLEWATER.COM may contain links to other websites operated by third parties and may include social media features such as Facebook and Twitter buttons (such as “Like,” “Tweet” or “Pin”). These third party sites may collect information about you if you click on a link and the social media sites may automatically record information about your browsing behavior every time you visit a site that has a social media button. Your interactions with these features are governed by the privacy policy of the company providing the feature, not by our privacy policy. We do not control what information these third parties collect. Please review your privacy settings on your social media sites and think carefully before clicking on links which may take you to a third party website.

If you select an outside party for the purchase, installation or service of your H2MIRACLEWATER.COM Product and share your personal data, we cannot control the collection, storage or sharing of information collected by that party. For example, if you bought your H2MIRACLEWATER.COM product from a retailer, they may collect personal data as part of the transaction. Or, the party that installed the device may retain information that you provided them with to assist them in servicing the device, if needed. Always check the privacy policies for any company that collects your personal data.


Except as otherwise stated below, H2MIRACLEWATER.COM do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

H2MIRACLEWATER.COM stores your personal data for as long as you remain H2MIRACLEWATER.COM customer, in order to provide you with the services.


Under no circumstance do we rent, sell or otherwise share your personal data for any commercial or marketing purpose without asking your consent first.

Upon the sale or transfer of the company and/or all or part of its assets, your personal data may be among the items sold or transferred. We will request a purchaser to treat your personal data under the privacy policy in place at the time of its collection.

We may provide personal data to a third party when so required under applicable mandatory legislation.

We may share non-personal information (for example, aggregated or anonymized customer data) publicly and with our partners. For example, we may publish trends about us of hydrogen water, or pH quality levels in water. This information may also be shared with other users to help them better understand their air quality compared to others in theH2MIRACLEWATER.COM community, raise awareness about air quality issues, or help us generally improve our Products and system. We take steps to keep this non-personal information from being associated with you and we require our partners to do the same.


H2MIRACLEWATER.COM takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.

H2MIRACLEWATER.COM uses commercially reasonable industry-standard physical, administrative, and technological methods while your data is transmitted over your home network and through the Internet to our cloud servers (e.g. including HTTPS, SSL, and 128-bit encryption). The methods may depend on your location and type of data.

H2MIRACLEWATER.COM may process your personal data on servers located in the UAE and other countries that provide adequate level of personal data protection and security. Some information is processed and stored directly on H2MIRACLEWATER.COM Product. All information is encrypted as it is transmitted to H2MIRACLEWATER.COM.

However, H2MIRACLEWATER.COM cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal data for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.


We comply with the UAE legislation about personal data transfers regarding the collection, use and retention of personal data.


You are at all times entitled to withdraw your consent to process personal data that you have to provided to H2MIRACLEWATER.COM. Contact details for withdrawal of consent are set out below.

You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also opt-out of receiving SMS notifications from us, either via SMS or online.


If you wish to modify, update any information or have any questions please contact H2MIRACLEWATER.COM at


H2MIRACLEWATER.COM Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.